What this is
Family Billing shows invoices from your school, payments you have made, and balances that are still due. Your school decides what appears here.
Do this
After you sign in, open Billing from the left menu.
Choose an invoice to read the amount, billing period, payer, and current status.
Choose Payment methods to add or review a bank account or card when your school offers online payment.
Choose Pay invoice or Enroll in autopay when you are ready, then review the amount, fees, and payment date before confirming.
Open Payment history to review past payments and download an available statement.
How it works
- Invoice
- shows what the school billed for a period. A draft is not visible until the school approves it.
- Payer
- is the person or organization responsible for all or part of an invoice. More than one payer can share an invoice.
- Payment
- shows its current status. A returned or refunded payment no longer counts as collected.
- Fees
- appear before you confirm an online payment. Ashby’s $1.99 collection fee applies only to a successful online collection; Stripe processing fees are shown separately. Cash and checks recorded by the school do not add an Ashby collection fee.
- School questions
- should go to your school. Ashby does not decide tuition, change an invoice, or act as the school’s general accounting system.